Case study
Chatbot
AI-powered customer service agents.
Digital marketing
Customer service
24/7 supportChallenge
A digital marketing services company wanted to offer AI-powered customer service agents to clients across education, tourism, and event industries. The solution needed to integrate seamlessly into 3D digital twin environments of universities, trade fairs, and touristic sites—providing real-time, conversational support to virtual visitors.
Solution
We delivered conversational AI agents capable of integrating directly into 3D digital twin platforms. These agents offer natural language interactions, multilingual support, and context-aware responses tailored to the virtual environment. Whether answering admissions questions at a university or guiding tourists through a virtual museum, the agents enrich user experience with intelligent, real-time assistance.
Impact
The integrated AI agents significanlty increased visitor engagement, reduced human support demand, and elevated the client’s value offering in virtual marketing experiences. The flexible architecture now enables rapid deployment across sectors—from campus tours to interactive trade fair booths.
Let’s build the future of AI together
Explore job opportunitiesWhether you’re a seasoned professional or just starting your career journey, we have opportunities across a range of disciplines.